Chat with us

Need to chat with our team? If contacting us about an order, please hit reply on your order confirmation email, it will be treated as a priority over general enquiries :) 

For general enquiries, we endeavour to respond to all emails within 4 working days, and would love to connect with you. 

Please be aware we are an ai free space, with real people reading these emails and enquiries - please be kind, respectful and courteous in your communication with us. We are a passionate team dedicated to helping, but it breaks our hearts when we are spoken to aggressively. Please be mindful you are communicating with Aussie mums, as well as myself, Summah (founder), not an ai bot. 

Please note - we do not work with influencers/content creators, as our customers are our models. We are currently at capacity for giving away free product to charities and DV clinics, if you would like to jump on our waitlist let us know! 

Email us here - support@elshka.com.au