FAQ
I have never used oil on my vulva before, will it affect my pH?
You are in for a treat! We have many customers who have been new to "skincare for down there", who have found pain relief and improved structure of tissues after using Divine. Many of whom have found it effective during a painful thrush outbreak, to soothe the sore tissues whilst healing takes place.
Since oils are not aqueous solutions, they lack a pH value. The amount of hydrogen ions in an aqueous solution determines the pH value. Oils are made up of long-chain fatty acids and are insoluble in water. Hence, they lack a pH value and cannot be classified as acidic or basic. Since oils lack pH, they are considered neutral and have no effect on the pH balance of the skin or other surfaces with which they come into contact.
Some oils, such as those with a high content of linoleic acid, may help to maintain the skin's natural pH balance, which is what Divine was created with.
I need help choosing an oil!
Happy to help! Send us an email hello@elshka.com.au and someone will assist with any questions you may have.
🌸 Sacred was created by a survivor, for survivors. Crafted with gentle, botanical ingredients to help soothe and protect injuries, assist with scar tissue, provide a sting free bathroom experience, and targeting swelling and inflammation after trauma. Sacred is a thicker blend, and best used during recovery resting at home.
🌸 Divine, Sacred’s sister blend, was born for your every day use: easing swelling, dryness, itching, or irritation that comes with postpartum recovery, menopause, or helping to soothe the painful LS flares. Divine is a lighter blend and more suitable for wearing during daily activities.
What happens if my body doesnt like your products?
As much as we are proud of our 97% success rate, it is impossible to have a solution that suits every single human in our world. We offer a 14 day money back guarantee on the product - please note that shipping will not be refunded.
Where are you located and shipping from?
We are located in the stunning area of Jervis Bay, Australia. JB is around 2.5 hrs south of Sydney, depending on the suburb. We will soon be offering click and collect from our new warehouse ! All orders are shipped direct from here, we are an all Australain business.
Why aren't there actual crystals in the products?
Due to the nature of Gemstone toxicity, after decades of playing with crystals I knew that the safest form of using crystals and liquids, is via secondary infusion.
Amazonite is a beautiful crystal we use every day here at Elshka, however, it contains lead! Infusing these crystals in oils for 30+ days isn't a good idea, regardless of the current trends and fads.
Secondary infusion is a safe way to infuse each particular crystals unique healing vibrational frequency into the liquid or product, without risking anything being added to the formulas that may cause harm.
Click here for a post on secondary infusions.
How do I use the steams?
Using your phone, scan the QR code on your steam to be taken to the instructions, or click here.
What is your shipping & return policy?
See our Shipping and Returns policies here.
I would love to be part of your next photoshoot...
We are always on the look out for empowered women looking to collaborate on a shoot! We only create campaigns around customers or women who do not model, in order to celebrate the beauty of women who are ignored by the media.
Our minimum age requirement is 35 years old, little to no makeup on the shoot day, and confident with being photographed outdoors, sometimes in under wear. xx